Orbital Technology are committed to ensuring that your privacy is protected. Should we ask you to provide certain information, by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and in accordance with The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the UK Data Protection Act 2018.
We may change this policy from time to time by updating this page. This policy is effective from 25th May 2018.
We may collect the following information:
We require this information to understand your needs and provide you with our products & services, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we process your personal data:
Contact information that we process is collected and stored in our secure UK based datacentres through various internal software programs and management tools on our secure UK based network.
We retain personal data for the length and duration of any contractual or business relationship that we have with you for which we require your contact information or for as long as consent is provided to us to enable us to process your personal data.
In the event of any queries relating to agreements made via telephone or email or contractual dispute we may retain this data for a period of 6 years from the date of the enquiry/conversation or from a period of 6 years from the cessation of the contract between Orbital Technology and and/or our suppliers and the business for which you were working for at the time that the contract was made, whichever is the most applicable period of time.
This does not supersede any contractual agreement we have with you with regards to data retention.
Orbital Technology is a solely UK based entity and any data controlled by it is held within data centres in the EU jurisdiction.
The lawful basis for processing your data is on several different basis.
The first is out of a contractual need, i.e:
The second is out of legitimate interest for both Orbital Technology and your business in order to:
For any enquiries, or to exercise your rights under The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), our Customer Experience Team can be contacted in writing: Orbital Technology, Madison House, 31 High Street, Sunninghill, Berkshire SL5 9NP or email firstname.lastname@example.org.
Right to be Informed
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate whether you wish your information to be used by us for direct marketing purposes. We will never pre-tick this option box and we will always be transparent about the use of your data so you always have full control over what you are consenting to.
Right to Restrict Processing
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by:
We will not sell, distribute or lease your personal information to third parties unless we have obtained your permission, or we are required to do so by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Right of Access
You may request details of personal information which we hold about you under. If you would like a copy of the information held on you, please contact us.
Right to Rectification
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Right to Portability
Should you require your data porting please contact us to discuss your requirements.
Right to Erasure
If you believe we should no longer hold your data then you have the right to in essence ‘be forgotten’ and in such cases you may request that we erase all data that we hold about you.
You have the right to lodge a complaint with the relevant supervisory authority, which is the Information Commissioners Office who can be contacted as follows:
Information Governance department
Information Commissioner’s Office
You can find further information about the ICO and their complaints procedure here: https://ico.org.uk/concerns/